Friday, December 27, 2019

Gm591 - Organizational Culture Inventory (Oci) Results

Keller Graduate School of Management [pic] GM 591: Organizational Culture Inventory Results for ABC IT – Business Solutions Group. Instructor: Rick Lochner Prepared by: Venkata Kumaran Date: 20-JAN-2010 TABLE OF CONTENTS 1.0 Introduction 3 2.0 Current Culture 3 2.1 Cultural Type 5 2.2 Behaviors Associated with the Current Cultural Type 5 3.0 Targets for Cultural Change 6 4.0 Potential Benefits Risks of Cultural Change 8 4.1 Benefits 8 4.2 Risks 8 5.0 Conclusion and Reflection 9 6.0 References 9 Introduction â€Å"Culture is made up of the values, beliefs, underlying assumptions, attitudes, and behaviors shared by a group of people. Culture is the behavior†¦show more content†¦I believe the power style is apparent by fact that members (especially managers/ leaders) in the organization always liked to maintain unquestioned authority and wanted to personally run everything. As an example, some of the mundane day-to-day decisions have to taken at the highest level. Most of the members would like to maintain the image of perfection at all times. I have seen members don’t like to bring up issues they face in completing activities which actually results missing milestones. They also like to blame others for their failures to escape criticism or punishment. The actual purpose of the BSG is to work closely with the core IT team to help business focus on the company’s strategic goals. Some of the BSG members treat job as a contest and would rather like to compete tha n to co-operate. Another behavior I have observed is that most of the members do not think ahead and plan their activities. This behavior when analyzed further points to fact that the members are expected never to challenge their superiors. This results in relatively frequent priority changes. Even though they know the business and the functionalities around the business they tend not to look at alternative solutions before working with the business. Finally some of the members have been with ABC for long time, they accept the status quo. Every idea for improvement is looked upon as â€Å"Will this affect theShow MoreRelatedGm591 Walmart -Project Paper3562 Words   |  15 PagesImproving Wal-Mart’s Employee Relations GM591: Leadership and Organizational Behavior April 20, 2010 INTRODUCTION The Organization that we selected as our topic of discussion in our Project Paper is the Wal-Mart Corporation. Sam Walton is the founder of Wal-Mart. He opened his first store called Wal-Mart Discount City in Rogers, Arkansas in July of 1962. Their corporate office is currently located in Bentonville, Arkansas. Wal-Mart Stores Inc. incorporated its stores onRead MoreCourse Project Paper Gm5913925 Words   |  16 PagesOvercoming Communication Shortfalls John R. South, Jr. 8736 Lock 17 Road Bessemer, AL 35023 Phone (205) 914-1480 jrsouth5358@bellsouth.net Keller Graduate School GM591 - Leadership and Organizational Behavior Professor Patrick Kinane April 18, 2010 Overcoming Communication Shortfalls Introduction The organization that will be used as the topic of my course project will be my current employer, Cullum Detuners, Ltd. (CDL). CDL is a design-build company that provides acoustic support

Wednesday, December 18, 2019

Globalization Is A Concept That Can Be Difficult - 1627 Words

Globalization is a concept that can be difficult to fully comprehend, because it is influenced by the theoretical underpinnings of governance, economics, politics, and even culture. Stief (2014) describes globalization as, â€Å"the process of increased interconnectedness among countries most notably in the areas of economics, politics, and culture† (para. 2). As technology bridges the knowledge gap and creates avenues, venues, and networks to connect people, processes, and businesses, the level of general awareness around the world rises as well. As awareness increases, so does the ability for connectivity, which further transmits data, information, and eventually enables the movement of goods and services. The increased movement of information, goods, services, and of course money is managed through a loose, yet powerful, system of international brokers who superficially control access through complex business practices that are fundamentally influenced by market demand; that is, the act of buying and selling. As countries connect with one another, they encourage market expansion as the demand for goods and services grows and the cost of transportation is ameliorated by an increase in technology and growing transit routes. Globalization, therefore, depends on the interconnected systems and subsystems of business practices that are affected by regional and national economic demands, local political controls and processes, and cultural barriers. Globalization is generallyShow MoreRelatedNations Should Promote Localization, Not Globalization Essay1590 Words   |  7 Pagesboth globalization and localization can be difficult. The difficult part is deciding which has the most beneficial or disturbing affect upon a country. If a country implements either theory - the outcomes will vary depending on the actions taken to implement them. Granted if the wrong concept is attempted in the wrong country, the affects it will have in the long run can be ext remely harmful to the citizens of the country and all of its aspects. And in the other hand, if the correct concept is implementedRead MoreGlobalization And Its Impact On Modern Society1242 Words   |  5 Pagesearly 1990’s, the term globalization has become a bit of a buzzword, prevalent in the speech of policy makers, popular press, and academic journals. It is used frequently to describe the †¦. . Its consistent use has led many people to a certain understanding of it most basic meaning, but it is an immensely complex concept that can not be truly understood at the top layer of meaning which is prevalent among general society. 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Sometimes conflict can be avoided and sometimes it cannot, but I believe that with the eventual acceptance of hybridization and cultural mixing, Pieterse’s no-man’s land will eventually become a true global community. Thomas Friedman, an analyst of globalization and its effects, believes that as long as a society is carefulRead MoreThe Sociological Imagination Option 1830 Words   |  4 Pagesforces that an individual faces on a daily basis. However, many do not realize the larger, more innate forces that are in play that we do not think about. For instance, concepts like globalization, the state of the economy, or even the community we live in, all play an important influence in shaping our daily lives. This concept is embodied through C. Wright Mills sociological imagination. 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This essay will endeavor to critically examine the sociological concepts of identity and globalization, and the manner in which they have swayed the aspect of human relationships in Australian society, over the course of history. My Japanese grandparents’ generation, which will be referred to as ‘Generation X’, will also be consideredRead MoreThe Dark Side Of Globalization1191 Words   |  5 PagesWeek One: The Dark Side of Globalization While globalization can be defined and described a multitude of ways, the concept of globalization encompasses a system in which global interdependence and awareness has increased (Robertson, 1992: 8) at an exponential rate. Our connections to each other and to events that happen in diverse locales is rapidly intensifying (Giddens, 1990: 64). The pace at which these changes have occurred have been alarming and have been difficult to adjust to (Lerche, 1998)Read MoreDeveloping The Right Marketing Strategy1313 Words   |  6 Pagesmarketplace. There are various forms of markets, a global market and a regional market. This document will compare and contrast globalization and regionalization. It will highlight if these two markets are the same or different. In addition, the role of an international marketer to develop marketing strategies in a regional or global market will be discussed. Globalization With the increase in technology and competition for sales of products and services, organizations have had to expand their operationsRead MoreThe Gross Domestic Product Has Not Changed A Lot Of People872 Words   |  4 Pagesincrease to some extent as the years passed. According to Bakker, â€Å"simultaneously, alter-globalization activists have promoted alternative water governance models through North-South red-green alliances between organized labour, environmental groups, women’s groups, and indigenous groups† (Bakker, 2007, pg. 1). Globalization has affected many people. World population involves billions of dollars. Globalization is also involved in East Asia and Latin America. According to Bakker, â€Å"in the paper, she

Tuesday, December 10, 2019

The Impact of Surgery Delay and Cancellation of Elective Surgeries

Question: Discuss about the Impact of Surgery Delay and Cancellation of Elective Surgeries. Answer: Background and significance Adverse consequences have been identified with preoperative treatment delays including prolonged wait times and rescheduling of surgeries (McIntosh, Cookson, Jones, 2012). In the year 2007, hospitals in the United Kingdom were reimbursed 70 million for last minute postpone and cancellation of scheduled operations (McCook, 2015). These incidents have a major impact on the patient flow and resource utilization. Unexpected delay at the time of operation leads to frustration among patients and their families (Caesar, Karlsson, Olsson, Samuelsson Hansson-Olofsson, 2014). Delay results in prolonged waiting time and extended hospital stay. It increases more pain and deterioration of the patients clinical condition which may consequently impair the recovery process. Delay or rescheduling surgeries affects the chain of events that the patient has preplanned or has been planning (Hovlid et.al, 2012). Extended hospital stays due to delay in operations lead to unnecessary occupancy of the hospi tal beds. The staff and the health care professionals also undergo significant stress due to decrease in morale, and difficulty in handling stressed patients (Cihoda et al., 2015). There are multiple clinical systems involved in the process of surgery such as day surgery unit, Intensive Care Unit (ICU), Operating room and associated scheduling time, Post Anesthesia Care Unit (PACU). Any change in the schedule if not informed to any of these systems increases the uncertainty of the patient's waiting time. It is distressing to the corresponding staff being unable to prioritize the patient needs. Delay in ICU may extend the process in PACU. These have a psychological effect on the patient satisfaction (Magnusson, Fellander-Tsai, Hansson Ryd, 2011). In conclusion, the cancellation and rescheduling of surgeries significantly impact the patients health, hospital resources, a cost of the health care and quality of the care services. However, it is difficult to devise a solution without understanding the cause of delay or rescheduling of the surgeries. The purpose of this paper is to analyze the unanticipated delays and cancellation of the elective surgeries in the hospitals and to identify evidence-based interventions to address this issue. Search strategy A search was conducted to identify relevant articles and four databases were used which are PubMed, Embase, CINHAL, and Cochrane. Only full-text and peer reviewed articles on human research were used in this study. For this research, a total of 213 articles were summarized, and after screening the title, 103 articles were selected for abstract review. Some of these articles were eliminated from review due to duplication in databases and irrelevancy found after screening full text. Therefore, 20 articles were included after post-screening the reference list. Articles published within the last five years (2011-2016) and had systematic, or meta-analysis literature was considered for this study. The search terms used for identifying relevant articles are "preoperative delay", elective surgical procedure, bed occupancy, delayed discharge, operation schedule, surgery cancellation", "rescheduling of operation". There was no limitation on the type of elective surgery, patient's age, or classifying the patient as inpatient or outpatient. The articles that were not published in English and those published beyond the set range were excluded from the review. Literature synthesis and review In more than 10 studies 78.1% of cancellation was attributed to administrative and hospital factors which includes lack of theatre time, adequate theatre staff, inadequate resources, ineffective planning, and lack of ICU beds (Garcia et al., 2013). Six of the studies indicated that 25% cancellations were due to patients financial constraints, self-cancellations, patient absenteeism, deterioration of clinical condition and inadequate preoperative assessments (Gaucher et al., 2013). Two studies showed that 2.1 cases of cancellations were due to lack of anesthesia facility (Singhal et al., 2013). Five studies confirmed that most frequently cancelled surgeries are of general and orthopedic category due to high number of surgeries scheduled and patients related reasons respectively. One study explained that cancellation was due to lack of ICU beds. Two studies revealed patients no show on the scheduled day was the cause of the cancellation. One study showed that there was no financial impact on the productivity of the operating room due to number of cancelled cases and the duration of the cancellations. Six studies identified the adverse outcomes of cancellations including waste of resources, budget, burden of adjusting the cancelled cases. Administrative reasons were significant cause of the preoperative delays when compared to patient related causes. These reasons were mainly associated with higher number of cancellations in larger community hospitals and in rural areas. Only three studies evaluated the effectiveness of the preoperative telephone confirmation intervention. Ca ncellation incidence was significantly found to reduce by prior confirmation of attendance from the patients (Bathala et al., 2013). Synthesis of evidence The strength of the study constitutes significant patient input. There was a good focus on the negative impact of preoperative delays on the patient. There was sufficient data on the causes of surgical delays. Three studies highlighted the effectiveness of the preoperative assessment in reducing the cancellations. Majority of the articles were based on retrospective and nonrandomized design. There was also existence of inconsistent definitions of measurement of preoperative instruction adherence. Neither of the reviews conducted any evaluation of the existing interventions or strategies to prevent preoperative delays and instruction adherence in staff. There are several limitations in literature prohibiting the translation of the evidence into practice. Some of the researcher did not consider taking the surgical cancellations occurring due to seasonal illness or climatic factors such as snowy weather, which may be a barrier to patients transport to hospital. Most of the studies concerned taking nurses and managers data that categorized the delays or rescheduling under more than one category. Some of the studies did not indicate the reliability and validity of the data collected. Translation of evidence into practice Scheduling a surgery is a complicated process due to multiple systems involved taking into accounts the priorities for service, the variety of surgical specialties, emergency services, and postsurgical capacity. It is essential to address preoperative delays by interventions to organize each step of surgery to improve the patient outcomes and increase the work efficiency. These interventions will improve the utilization of hospital resources and reduce the healthcare costs. Literature evidence has shown a significant improvement in incidents of preoperative delays by the role played by the preadmission clinic in maintaining adherence to preoperative instructions. There is a need to establish a clear and consistent definition of the adherence to instructions of surgical schedule (Chalya et al., 2011). Applicability of various intervention method should be sought to improve adherence to preoperative instructions and surgical settings. Preoperative nurses play a positive role in educating the patients and their families about the system of organizing surgeries and required preparedness (Singhal et al., 2013). These nurses can detect any illness in the immediate preoperative period which will prevent cancellation. The other effective way to avoid cancellation is to standardize a pre-operative checklist. In this method, the surgical patient is called two days before the scheduled surgery to get confirmation, for surgical preparation, resolving patient querie s, and check escort availability (Pohlman et al., 2012). There is a need of recruiting professionals who are more tactful in prioritizing the blocking of surgical slots so that most needed postoperative patient is not delayed in accessing ICU beds (Bathala et al., 2013). Future research There is a need to increase the scope of the study to multi-site ones. Further research can be expanded to bigger geographical areas and including the diverse group of patients. Most of the studies were conducted in single site centers, and very few were found to be undertaken in Saudi Arabia. There were excellent qualitative studies that have obtained the perceptions of elicit patients regarding their experience of surgical delays. To strengthen the reliability and validity of the results triangulation method can be applied in the research. Summary This paper demonstrated that delay or cancellation in surgeries is a most common type of error in the operating rooms and the lessons from the analysis of this issue applies to all, the surgical disciplines. A vicious cycle is created by single delay and then additional subsequent delays associated with it. Surgical cancellations have a significant impact on the quality of the healthcare. Rescheduling and delayed surgeries are associated with the huge waste of hospital resources and increased health care cost due to cancellation rate. However, most cancellation cases are preventable. Evidence showed that most cancellation and delayed surgeries are due to lack of theater time in most cases, self-cancellation and no show of surgical patient at the time of operation, lack of anesthesia services, lack of sufficient staff, and equipment failures. The effective way to reduce surgical cancellation and delays is to take sufficient time for planning and reviewing an operation schedule. A coll aborative effort is required at multiple levels to address the surgical system such as Porter systems, imaging departments, and patient registration processes. These findings are the useful way to devise a solution to improve the performance efficiency in the surgical room. References Bathala, S., Tardolli, A., Jaramillo, M., Morgan, N., Thomas, M. (2013). Cancellations in elective ENT surgery.British Journal of Healthcare Management,19(3), 136-139. Caesar, U., Karlsson, J., Olsson, L. E., Samuelsson, K., Hansson-Olofsson, E. (2014). Incidence and root causes of cancellations for elective orthopaedic procedures: a single center experience of 17,625 consecutive cases.Patient safety in surgery,8(1), 1. Chalya, P. L., Gilyoma, J. M., Mabula, J. B., Simbila, S., Ngayomela, I. H., Chandika, A. B., Mahalu, W. (2011). Incidence, causes and pattern of cancellation of Elective surgical operations in a University Teaching Hospital in the Lake Zone, Tanzania.African health sciences,11(3). Cihoda, J. H., Alves, J. R., Fernandes, L. A., de Souza, N., Pereira, E. (2015). The analysis for the causes of surgical cancellations in a Brazilian university hospital.Care Management Journals,16(1), 41-47. Garcia De Avila, M, Mangini Bocchi, S. (2013). 'Telephone confirmation of patient's intent to be present for elective surgery as a strategy to reduce absenteeism. Scielo,47(1), 189-193. Gaucher, S., Boutron, I., Marchand-Maillet, F., Baron, G., Douard, R., Bthoux, J. (2016) . Assessment of a Standardized Pre-Operative Telephone Checklist Designed to Avoid Late. Cancellation of Ambulatory Surgery: The AMBUPROG Multicenter Randomized Controlled Trial. PLOS ONE, 11(2), e0147194. Hovlid, E., Bukve, O., Haug, K., Aslaksen, A. B., von Plessen, C. (2012). A new pathway for elective surgery to reduce cancellation rates.BMC health services research,12(1), 1.

Tuesday, December 3, 2019

Introduction to Technical Report Writing Essay Example

Introduction to Technical Report Writing Essay Technical report writing is a practical writing that people do as a part of their jobs. It is a different form of writing, both different from and similar to other forms of writing. Technical writing both analyzes and explains in order to communicate with the reader. Definitions: 1. Technical Report Writing aims to get work done, to change people by changing the way they do things. (Killingsworth and Gilbertson) 2. The most critical skill required in today’s business world is the ability to communicate, both verbally and in writing. Effective communication has a direct impact on one’s potential within an organization. † (Bob Collins) 3. Document that records the procedure adopted and results obtained from a scientific or technical activity or investigation. 4. Technical Writing is a specialized, structured way of writing, where information is presented in a format and manner that best suits the psychological needs of the readers, so that they can respond to a document as its author intended and achieve the purpose related to that document. The process of gathering information from experts and presenting it to an audience in a clear, easily understandable form is called technical writing. 5. Technical Writing is the presentation of information that helps the reader solves a particular problem. Technical communicators write, design and edit proposal, web pages, lab reports, newsletters and many other kinds of professional documents. Purpose of TRW Technical report wring is intended to communicate to a specific audience for a specific purpose. Its purpose is to link in you and your boss, you and clients, you and vendors and you and co-workers. We will write a custom essay sample on Introduction to Technical Report Writing specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Introduction to Technical Report Writing specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Introduction to Technical Report Writing specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Technical writing creates action. When you write successfully a technical correspondence, someone on the other end responds. The purpose of your report and your sense of audience creates tone. PURPOSE (Document) + AUDIENCE (Technical Supervisor / Reader) = TONE (Objective) According to Killingsworth and Gilbertson The purpose of TRW is to enable its reader to act in three ways: By informing 2. By instructing3. By persuading By Informing * To inform * To carry out job responsibilities * People supply or receive information constantly They need to know or explain the schedule time for meeting * The physical description of a new machine * The step in a process * The results of an experience By Instructing TRW instruct when they give readers directions for using equipment and for performing duties. It enables consumers to use their new purchase. Writing tells medical personnel exactly what to do when a patient has a heart attack. By Persuading Technical writers persuade readers to follow a particular course of action. Importance Of Technical Report Writing Technical Writing is a very important part of our work experience for several reasons. * Technical Writing conducts business * Technical Writing takes time * Technical Writing costs money * Technical Writing is an extension of our interpersonal communication skills 1. Technical Writing Conducts Business TW is not a minor but a major part of the work environment because through TW employees: a) Maintain good customer-client relations e. g. Follow-up-letters b) Ensure that work is accomplished on time e. g. Directive memos c) Provide documentation that work has been accomplished e. . Status reports d) Generate income Technical Writing also: a) Keeps Machinery working e. g. maintenance instructions b) Ensures that correct equipment is purchased e. g. Technical descriptions and specifications c) Gives bosses the information they require for persuasive briefings e. g. Summaries d) Gets us jobs e. g. Resumes and e) Informs the world about our company’s product e. g. Sites on the Wor ld Wide Web 2. Technical Writing Takes Time * Average employees spend approximately 20% of their work time just writing memos, letters and various reports. This 20% of work week equals 8 hours spent just writing. * Corporate supervisors not only spend their time writing but also reviewing and revising their subordinates’ writing. 3. Technical Writing Costs Money * Time is money * As employees, if we spend 20% of our work time just writing, means we are paid 20% of our salary just for writing. * Good writing has additional monetary values i. e. if we write good proposals we generate income. * A confusing writing, however, wastes both time and money†¦. it costs the company even if your writing is faulty. 4. Technical Writing is an extension of our interpersonal Communication Skills * When we write a memo, letter or report to convey technical information simultaneously we reveal something about ourselves to our audience. * Therefore, if we write well, we tell them that we can think logically and communicate our thoughts logically. * But if we write poorly we reveal to our audience that we can neither think clearly nor communicate our thoughts effectively. Therefore, TW is an extension of our interpersonal communication skills at work. Our co-workers judge our competence from our writing. Through TW we not only can compose well constructed memos, reports, letters and proposals to our readers to reveal that we know our technical field of expertise and can communicate our knowledge thoroughly, accurately, clearly and concisely but also can motivate the personnel to do particular courses of action. Characteristics of TRW 1. Clarity * A good report is one which is drafted in a simple, clear and lucid language. * There should be no ambiguity as regards the statements made in the report. * A reader should be able to understand the entire report easily, exactly and quickly. Unclear Technical Writing is expensive. 2. Accuracy * The data given and statements made in the report must be based on facts and must be verified carefully. * Report writing is a responsible job as report is used as a reliable document for taking decisions and framing policies. * Thus, report writing should be always accurate, factual and reliable. 3. Comprehensiveness * A lengthy report is not necessari ly a good report. * Report should be a brief and compact document. * It should give complete picture of the problem under investigation. In this sense the report writing should be comprehensive but compact. 4. Accessibility * It means the ease with which the readers can locate the information they seek. * To increase Accessibility * Headings * Lists in the report * A table of contents * Glossary and * Index. 5. Conciseness * The report should be as long as its need of information is necessary * A longer document gets more of the users time * Conciseness creates a balance between the requirements of clarity and comprehensiveness * It must give the audience purpose and object but no extra details. Technical writing can be shortened by eliminating unnecessary phrases and choosing short words and sentences in order to make report effective. 6. Correctness * Good Technical Report must also be correct. * It must be free from grammatical errors like punctuation mistakes†¦. * If a report contains grammatical errors, the reader will doubt the accuracy of the information in the report. * Technical writing is meant to conve y information and to persuade the audience. * To accomplish these goals it must be clear, auccurate, easy to access and must be economical and correct. . Objectivity * A good report should be drafted in an impersonal manner. * Avoid personal feelings. * The report writing should be in third person. * This is necessary as the report is prepared for the benefits of a person who needs it and not for the benefit of the person who prepares it. 8. Complete * A good report should be complete and self-explanatory document. * Repetition of facts, figures, information, conclusions and recommendation should be avoided. * It should give complete information to the readers in a precise manner. All essentialities should be mentioned. The Components of A Research based Technical Report 1. A Descriptive Title * The title must be short, accurate, descriptive and grammatically correct. * It should not be like â€Å"CMSC 44 Course Project† because it is not descriptive. * Avoid cute titles that violate these criteria. * It is better to use two-part titles e. g. An â€Å"Experimental Study using Real and Unreal Approach. † 2. Author name and Affiliation and date * Your Affiliation might be â€Å"Department of Management amp; Computer Sciences, ISRA University, Hyderabad. * You might also like to include the city and state of your affiliation, your email address, and URL (Uniform Resource Locator). * Note if there is any punctuation. 3 . An informative Abstract * An informative abstract of approximately 200 words * Make sure that your abstract is informative * It should serve as a substitute for your paper * Briefly summarize your main findings * Concretely summarize, do not introduce * Immediately get to the point in the first sentence * Do not give any reference in the abstract * Do not begin the abstract with weak or boring phrase Abstract should be informative yet understandable to the most researchers in your general field. 4. A List of Appropriate keywords * These keywords should identify the field of your report and its major topics. * Make it too clear, what words and phrases should someone use to find your report. * Be specific, and use only standard phrases. * Many journals use THREE levels of keywords: a) General Terms b) Subject Descriptors amp; c) Implicit Terms (phrases that act as proper names). 5. Body of Technical Report * Write a clear, informative and thoughtful description and critique of what you did. Where appropriate, include carefully drawn graphs and diagrams * Be sure to motivate, present and interpret your findings. * Focus on the scientific content of the project. * Identify and explain interesting and important phenomena. * Emphasize what is new about your project 6. Acknowledgements * Acknowledge any help you received including the use of equipment if any. * Be specific 7. Complete and accurate list of references * Give a complete and accurate list of references cited in the technical report. * There are THREE reasons for citing works: ) To give credit where credit is due b) To be helpful to the reader to identify useful related work and c) To identify the context and background of your work. * List and number referenc es by alphabetical order of author name. * When citing references in the body of the report, always explain why the reference is being cited. * Do not cite previous work without critically explaining how it relates to your work. * Better mention the author name in the textual citation, followed by the corresponding reference number e. g. â€Å"In 1976, Diffie amp; Helmen proposed the concept of X. Y. Z